1. Introduction
1.1
Please read these Goods – Terms and Conditions of Access to Our Website & Conditions of Sale (“Goods Terms and Conditions”) carefully before using the website operated by Izabrands Ltd operating as My Academy (company number 15989369) (“My Academy”). In particular, we draw your attention to paragraphs 8 (Applicability of online materials), 12 (Liability) and 9.2 (PPL Licence).

1.2
Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these Goods Terms and Conditions of use as they apply to your use of or access to our website.

1.3
If you do not wish to be bound by these Goods Terms and Conditions, then you may not use our website or purchase goods.

2. Nature of our Website
2.1
Our website is a place for you to select and order goods being sold by My Academy (‘the Products’). Details of the Products are, as required by law, shown on our website next to each Product and are sold subject to these Goods Terms and Conditions.

2.2
Please note that the contents of our website are aimed at users who are professional instructors aged 18 years and above, and you must be over 18 years to purchase the Products, using the payment method displayed on our website. By making a purchase from our website, you are warranting that you are a professional instructor or that you are purchasing the Products on behalf of a professional instructor.

3. Buying Products on our Website
3.1
Purchasing a Product could not be easier. Just browse the catalogue on the website, click on any items that you wish to buy, and put them into the shopping cart. After you have finished your selection, click on “checkout” and you will be asked for a few details that we need to be able to satisfy the order.

3.2
Details of the prices for the Products and the procedures for payment and delivery are displayed on or through our website. The price of any Product is the price in force at the date and time of your order. The price of any Product may change before you place an order. We try to ensure that the prices displayed on our website are accurate, but the price on your order will need to be validated by us as part of the acceptance procedure (see paragraph 4.1). We will inform you if a Product’s correct price is higher than that stated in your order, and you may cancel the order and decide whether or not to order the Product at the correct price.

3.3
For orders made from the United Kingdom or the European Union, VAT at the rate current at the time of purchase is added. All other orders are VAT free, and you should click the exempt button to reduce VAT to zero.

3.4
You undertake that all details you provide to us for the purpose of purchasing Products will be correct, that the credit or debit card, or any electronic cash, which you use is your own and that there are sufficient funds or credit facilities to cover the cost of all Products you order. We reserve the right to obtain validation of your credit or debit card details.

4. Payment for Products
4.1
You must pay for the Products by Visa, Mastercard, or most other credit or debit cards at the time of the order, at which time you will be notified of the current price. If you are shopping from outside the United Kingdom (‘UK’), place your order and your credit card company will convert the transaction into your own currency.

4.2
My Academy is entitled to refuse any order placed by you or on your behalf. If your order is accepted, we will confirm acceptance to you by online electronic means (‘Confirmation’) to the e-mail address you have given us on ordering. The order will then be fulfilled by the date set out in the Confirmation. Physical orders requiring transport within the UK will normally be received within 1 to 3 working days. Physical orders requiring transport to an address outside the UK will normally be received within 3 to 10 working days.

4.3
If your item is not in stock, we will back-order for you. You will be e-mailed with the option to cancel your order if you would rather not wait.

4.4
Shipping and handling rates include first-class delivery within the UK and International Airmail for orders delivered outside the UK. If you wish to have your order shipped by any other method, including FedEx or DHL, please contact info@myacademy.pro for pricing prior to placing your order.

4.5
You may return any Products you have purchased within 14 days of delivery for any reason (including if you simply change your mind). To do so, you must notify us in writing or another durable medium (including e-mail) within those 14 days. In circumstances where we have not received your notification, you will be required to provide evidence. You are therefore required to retain evidence of dispatch such as recorded delivery if sending your notification by post or a read receipt if sent by e-mail. You will then be entitled to a refund from My Academy, which will be paid as soon as possible, but in any event within 30 days of us receiving the returned Products. You must arrange for and pay the costs of returning the Products to My Academy. While in your possession, you must keep any Products you intend to return to us in good condition. The rights referred to in this paragraph do not apply:
• if before the end of the 14-day period you have enjoyed the benefit of the Product and for that reason it cannot be returned and re-sold;
• where the Product consists of audio or video recordings or computer software and the sealed packaging has been opened or damaged by you.
If:
• the Product delivered is not what you ordered (and the sealed packaging has not been opened);
• or the Product delivered is not of a satisfactory quality as required by the Sale of Goods Act 1979.
We will refund to you the price paid and your reasonable costs of returning the Product. Please e-mail us at info@myacademy.pro stating your order number (Cart ID).

4.6
Complaints
If you have a complaint, you should direct it to us via e-mail at info@myacademy.pro or by post to:
86-90 Paul Street, London, Greater London, EC2A 4NE.

4.7
Course Materials Access
Learners will have access to the course materials for 6 months. If an extension is required, learners can request an optional extension by contacting us at info@myacademy.pro. Extension or re-instatement of access may have fees applied. Please contact your training centre directly to obtain further information or to make a request.
This document provides a summary of the key sections of the Terms and Conditions. Please contact us for the full Terms and Conditions if required.